Privacy Policy

When you contact us or request an estimate, we collect the information you give us: your name, phone number, email address, the city or neighborhood where the work would take place, and whatever you tell us about your project. If you check the box consenting to text messages, we record that consent.

We also automatically collect basic information about how you reached our website, including referring website, and advertising identifiers if you arrived from an online advertisement.

We do not collect Social Security numbers, driver’s license numbers, or financial account details through this website.

Your contact information is used solely to respond to your inquiry, prepare an estimate, schedule work, and communicate with you about your project. We may use your email address to send receipts, invoices, or project updates. We do not use your information for unrelated marketing, and we do not sell or rent your personal information to third parties.

If you provide your phone number, you may choose to consent to text messages from RH Painting by checking the applicable box on our contact form. We offer two separate consent options:

Service-related messages: These include estimates, appointments, project updates, and other service-related communications.

Promotional/marketing messages: These include discounts, special offers, promotions, and service updates.

Consent to receive marketing messages is not required as a condition of purchasing any services. Message frequency may vary. Standard message and data rates may apply. You may opt out at any time by replying STOP to any message, or by contacting us directly. For help, reply HELP. SMS consent is not shared with third parties or affiliates for marketing purposes.

We use the email address you provide to send project-related communications, estimates, and invoices. You may unsubscribe from any non-essential email by following the instructions in the message or by contacting us directly. Transactional messages related to your project cannot be unsubscribed from, as they are necessary to deliver the services you requested.

We use cookies and similar technologies on this website, including advertising and measurement technologies provided by Google and Meta. These may be used to measure the performance of our advertising and to understand how visitors arrive at and use our site. This may involve tracking across other websites.

You can control cookies through your browser settings. You can also opt out of personalized advertising through Google’s and Meta’s own ad settings.

We do not sell or rent your personal information.

We use third-party service providers to operate our business, and your information passes through them:

• Our website form and database provider, which processes and stores form submissions
• Our email delivery provider, which sends the confirmation and notification emails
• Our customer relationship management system, which stores your contact details and our communication history with you
• Advertising platforms including Google and Meta, which we may use to measure the performance of our advertising

We keep your contact information and project records for as long as we need them to serve you and to run our business.

You may request that we delete your information at any time, and we will do so unless we are required by law to keep it.

You have the right to request access to the personal information we hold about you, ask us to correct it, or request that we delete it. You may also opt out of receiving text messages or emails at any time. To exercise any of these rights, contact us using the information at the bottom of this page. We will respond to your request within 30 days.

Our website and services are intended for adults contacting us about painting projects. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with information, please contact us and we will promptly delete it.

Our website may contain links to third-party sites such as Google Maps for reviews or directions. We are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party sites you visit.

We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

We may update this Privacy Policy from time to time. The most current version will always be posted on this page, with the latest revision date noted below. Continued use of our services after changes are posted constitutes acceptance of the updated policy.

This Privacy Policy is governed by the laws of the State of California. Any disputes arising from our privacy practices shall be resolved in the courts located in Monterey County, California.